Org360 is part of TheSMEFriend which is held by TheSMEFriend registered in the EU and governed under the EU GDPR policies. TheSMEFriend is dedicated to ensuring your private data is protected and providing a secure environment for our users. This privacy policy explains how our organization uses the personal data we collect from you when you use our website.

What data do we collect? TheSMEFriend collects the following data: personal identification information (Name, email address, phone number, etc.) and company information you provide.

How do we collect your data? You directly provide most of the data we collect. We collect data and process data when you:

• register online for Org360 or any of our other products or services.
• Voluntarily complete an assessment, contact form, or provide feedback on any of our chat features or via email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from partner organizations through which you register for any of our services and products.

How will we use your data? Our Company collects your data so that we can:

• Process your assessment and manage your account.
• Email you with updates or special offers on other products and services we think you might like.

If you agreed, Our Company will share your data with our partner organizations you have registered through and give explicit permission to so that they may offer you their products and services.

How do we store your data? Our Company only uses GDPR compliant software services which are securely self-hosted, we do not give access to third-parties on our self-hosted server. The data is stored at Hetzner.com - a GDPR compliant hosting services provider registered in the EU.

We use Mailjet.com to email you information, Mailjet is a GDPR compliant email delivery service which stores your contact data and relevant subscription information.

Our Company will keep your private data for the duration your account is active. You can request data deletion at any time by contacting us via info@org360assessment.com.

Marketing Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies through which you are referred to us. We will only send you information with your consent, if you have agreed to receive marketing you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes by unsubscribing in the email.

What are your data protection rights? Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Our Company for copies of your personal data.
• The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Our Company erase your personal data.
• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data. You can turn of marketing cookies through the cookie settings on our website or switching off cookies and tracking in your browser settings. You can also request we disengage data sharing with partner organizations through which you were referred to us via email by sending a short explanatory email so we can arrange it with the respective partner.
• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, you can do so by opting-out from emails and requesting we delete your account at any time.
• The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@org360assessment.com. Call us at: +254759044314 (also available on WhatsApp)

Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies? Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Marketing analytics to seamlessly integrate your activity and experience across our social media profiles and website

What types of cookies do we use? There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third party social media platforms you use for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Cookies do not collect or transfer your personally identifiable information such as name, email, or contact details directly.

How to manage cookies You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. Alternatively you can select to switch off marketing analytics cookies and enable functional cookies only used in providing Org360 services to you on our website.

Privacy policies of other websites The Org360 website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 July 2025.